Printer Warranty and Repair Service

We provide professional service, maintenance, and repair for business-grade print and office technology systems. Our technicians support both warranty-covered devices supplied by us and out-of-warranty or third-party machines across a wide range of business environments.

Whether you’re an existing customer or a new business needing urgent support, we’re here to get your systems back online quickly and reliably.

What We Service

We specialise in the ongoing support of:

• Epson business inkjet systems
• Brother Laser and inkjet models
• Multifunction printers (MFPs)
• Office print fleets (A3/A4 devices)
• Managed Print Service (MPS) environments
• Laser printers and production printers
• Network-connected office devices

If it’s critical to your workflow, we can usually service it or advise on the best next step.

Warranty Repairs (Our Customers)

For devices supplied through our business, we provide full warranty support including:

• Diagnostics and repair
• Parts replacement (where applicable under warranty)
• Ongoing maintenance advice to extend device lifespan

Because we know the equipment from installation, we can resolve issues faster and with less disruption.

Service & Callout Repairs (All Businesses)

We also offer chargeable service callouts for businesses who did not purchase their equipment from us.

This includes:

• Fault diagnosis and troubleshooting
• Repair of existing machines where parts and support allow
• Assessment of repair viability vs replacement
• Performance optimisation and servicing

Even if we didn’t supply your machine, we’ll still aim to get it back up and running—or provide clear advice on your best next step.

Repair or Replacement

If a machine is no longer cost-effective to repair, we’ll tell you.

In many cases, service calls also give us insight into:

• Cost-saving opportunities
• Fleet consolidation options
• More efficient or lower running-cost devices
• Upgrades that reduce ongoing maintenance needs

This means a service call can often turn into a smarter long-term print solution.

Need a Technician?

If your machine is down or not performing as it should, we can help.

Contact our service team for:

• Fast diagnostics
• On-site repair scheduling
• Or general support and advice