===== TOP BAR ===== 0416 295 964 | info@hunterofficetechnology.com.au ===== SITE HEADER ===== Logo + Search (inline) + Actions Get a Free Print Audit Cart Mobile search ===== MAIN NAV (Desktop) ===== ===== MOBILE OFFCANVAS NAV ===== ##### Menu - [Shop](https://www.hunterofficetechnology.com.au/shop/) [Consumables](https://www.hunterofficetechnology.com.au/consumables/) [Printers and Scanners](https://www.hunterofficetechnology.com.au/printers-and-scanners/) [Office Machines](https://www.hunterofficetechnology.com.au/office-machines/) [Power](https://www.hunterofficetechnology.com.au/power/) [Cables and Electrical](https://www.hunterofficetechnology.com.au/cables-and-electrical/) [Computers and Accessories](https://www.hunterofficetechnology.com.au/computers-and-accessories/) [Audio](https://www.hunterofficetechnology.com.au/audio/) [Mobile Accessories](https://www.hunterofficetechnology.com.au/mobile-accessories/) [Smart Home and Security](https://www.hunterofficetechnology.com.au/smart-home-and-security/) [Networking Products](https://www.hunterofficetechnology.com.au/networking-products/) [Software](https://www.hunterofficetechnology.com.au/software/) [Conferencing](https://www.hunterofficetechnology.com.au/conferencing/) [Monitors](https://www.hunterofficetechnology.com.au/monitors/) - [Services](https://www.hunterofficetechnology.com.au/services/) [Managed Print Services](https://www.hunterofficetechnology.com.au/services/managed-print-services/) [Printer Warranty & Repair](https://www.hunterofficetechnology.com.au/services/repair-warranty/) [IT & Computer Repairs](https://www.hunterofficetechnology.com.au/services/computer-repairs/) - [MPS Partners](https://www.hunterofficetechnology.com.au/managed-print-partners/) [Brother Managed Print Services](https://www.hunterofficetechnology.com.au/managed-print-partners/brother-managed-print-services-newcastle/) [Epson Print Partner](https://www.hunterofficetechnology.com.au/managed-print-partners/epson-business-print-solutions/) - [Printers](https://www.hunterofficetechnology.com.au/printers/) [Brother Business Printers](https://www.hunterofficetechnology.com.au/printers/business-printers/) [Home & SOHO Printers](https://www.hunterofficetechnology.com.au/printers/home-printers/) [Epson Business Printers](https://www.hunterofficetechnology.com.au/printers/epson-partner-printers/) [Wide Format](https://www.hunterofficetechnology.com.au/printers/wide-format/) [Cost-per-page calculator](https://www.hunterofficetechnology.com.au/printers/printer-cost-per-page-calculator/) [Inks & Toners](https://www.hunterofficetechnology.com.au/printers/printer-inks/) - [Business Technology](https://www.hunterofficetechnology.com.au/business-technology/) [Laptops & Desktop Computers](https://www.hunterofficetechnology.com.au/business-technology/laptops-desktop-computers/) [Accessories](https://www.hunterofficetechnology.com.au/business-technology/computer-accessories/) [Document Scanners & Label Printers](https://www.hunterofficetechnology.com.au/business-technology/document-scanners-label-printers/) [Meeting Room & Conferencing Equipment](https://www.hunterofficetechnology.com.au/business-technology/meeting-room-conferencing-equipment/) [Presentation Equipment](https://www.hunterofficetechnology.com.au/business-technology/presentation-equipment/) [Office Devices & Equipment](https://www.hunterofficetechnology.com.au/business-technology/office-devices-equipment/) - [Request Service](https://www.hunterofficetechnology.com.au/service/) - [Contact](https://www.hunterofficetechnology.com.au/hot-contact/) [Contact Us](https://www.hunterofficetechnology.com.au/hot-contact/) [News](https://www.hunterofficetechnology.com.au/hot-news/) ===== MAIN CONTENT ===== # Printer Warranty and Repair Service Main content Hunter Office Technology provides printer servicing, maintenance and repair support for businesses across Newcastle, Lake Macquarie, the Hunter and the Central Coast. Whether your printer is displaying an error, producing poor results or experiencing repeated paper jams, our team can assess the problem and advise on the next step. [Request Printer Service](https://www.hunterofficetechnology.com.au/service/) ## Printer Servicing and Fault Diagnosis We support business printing equipment, including Brother and Epson printers, multifunction devices and managed print environments. Depending on the model and fault, assistance may include: - Diagnosing error messages and printing problems. - Investigating paper feeding and recurring jams. - Assessing print quality issues. - Maintenance and replacement of serviceable parts. - Troubleshooting printer-related scanning or connection problems. - Assessing whether repair or replacement is more practical. Service availability depends on the equipment, fault, parts availability and level of support available for the model. ## Warranty Support If a printer supplied by Hunter Office Technology develops a fault, contact us with its model, serial number and purchase details. We can help assess the issue and explain the applicable warranty process. Coverage, repair arrangements and any charges depend on the manufacturer’s terms and the circumstances of the fault. If you are unsure whether your printer is covered, [contact our team](https://www.hunterofficetechnology.com.au/hot-contact/) before arranging repairs. ## Out-of-Warranty Repairs and Service Calls We also accept enquiries for printers outside warranty and equipment purchased elsewhere. Our team can assess whether we can support your model and discuss workshop or on-site service options. We will confirm the service arrangements and applicable charges before a booking proceeds. When submitting a request, include: - Printer make and model. - Serial number, if available. - Your business name and location. - A description of the fault. - Any error message shown. - Whether the problem is intermittent or occurs every time. - Any troubleshooting already completed. [Submit a service request](https://www.hunterofficetechnology.com.au/service/) so we can review the details and contact you. ## Ongoing Maintenance and Managed Print Support For workplaces that rely on regular printing, ongoing support can help identify maintenance requirements and keep consumable supply organised. Our [Managed Print Services](https://www.hunterofficetechnology.com.au/services/managed-print-services/) can combine equipment, monitoring, consumable replenishment and servicing, depending on the arrangement selected for your business. If your printer is already covered by a managed print agreement, contact our team so we can arrange assistance under that agreement. ## Repair or Replacement Repair is not always the most practical option. We can help consider the fault, repair costs, parts availability, condition of the printer and whether it still suits your workload. If replacement is appropriate, you can: - [Browse printers and scanners in our shop](https://www.hunterofficetechnology.com.au/printers-and-scanners/) for retail equipment. - [Explore Brother Business Printers](https://www.hunterofficetechnology.com.au/printers/business-printers/) for tailored business options. - [Explore Epson Partner Printers](https://www.hunterofficetechnology.com.au/printers/epson-partner-printers/) for business print solutions. MPS-exclusive equipment remains available through consultation. We can help compare replacement options alongside your ongoing consumable and support requirements. ## Replacement Ink and Toner If you need replacement supplies, [shop ink, toner and consumables](https://www.hunterofficetechnology.com.au/consumables/) and check compatibility against your printer model or cartridge code. For managed-print devices or MPS-exclusive consumables, contact our team to arrange the appropriate supplies. If you are unsure whether a print-quality problem is caused by a cartridge or another component, seek advice before purchasing replacement parts. ## Book Printer Support [Request a printer service](https://www.hunterofficetechnology.com.au/service/) or call **0416 295 964**. Provide your printer details and a description of the issue, and we will contact you to confirm whether we can assist and arrange the next step. 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